Know The Rules Before Account Access
Our Legal notice explains the conditions that apply when you create, use or close an account. We may ask for accurate contact details and phone verification so we can connect policy requests to the correct account. Where local law permits, access is available only to people
-
1
who meet the applicable age and location requirements; we do not use this page to override local restrictions. Payment references such as DANA, OVO, GoPay, QRIS, bank transfer and virtual account are handled as account records, not as permission to access the service. If a transfer
-
2
or wallet receipt needs checking, keep the reference and send it through our support path. We can then review the account record, explain the next step and record any change request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.